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Privacy Policy

Last updated: January 2025

Introduction

Aslan Interactive ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Use our AI chatbot or contact forms
  • Request information about our services
  • Subscribe to our communications
  • Engage with us through email or other channels

This may include your name, email address, phone number, company name, job title, and details about your platform or business needs.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address and approximate location
  • Pages visited and time spent on our site
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Qualify and follow up on business opportunities
  • Improve our website and services
  • Send relevant communications (with your consent)
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

AI Chatbot

Our website features an AI-powered chatbot to help qualify inquiries and provide information about our services. When you interact with the chatbot:

  • Your conversation is processed by OpenAI's API to generate responses
  • Conversation transcripts are stored in our CRM system (HubSpot) for follow-up
  • Our team reviews conversations to ensure quality and appropriate follow-up
  • You can choose to use our traditional contact form instead if you prefer

Third-Party Services

We use the following third-party services that may collect or process your data:

  • Google Analytics: Website analytics and usage tracking
  • OpenAI: AI chatbot functionality
  • HubSpot: Customer relationship management
  • Slack: Internal team notifications
  • Vercel: Website hosting

Each of these services has their own privacy policy governing their use of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact information for business inquiries is typically retained for the duration of our business relationship and a reasonable period thereafter.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request portability of your data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Aslan Interactive

Email: privacy@aslaninteractive.com

Or use our contact page